FAQ desk

Grouped answers for procurement, learners, and team leads — including the parts we intentionally do not teach.

Format

We pause live sessions on substitute holidays announced by the cabinet and publish makeup slots within five business days. Self-paced labs stay open.

Curriculum

No — we keep mapping tables and expect you to critique both. Some weeks lean Spring-heavy because that mirrors Bangkok hiring data, not because of vendor sponsorship.

Mentorship

Median six business hours for ICT time zones. Weekends are slower unless you booked a premium mentor block.

Payments

Prices are informational on this marketing site. Contracts may include VAT handling per your entity type. No checkout runs here.

Access

Expect up to 3GB/week of video artifacts and lab bundles. Corporate proxies sometimes block our CDN — we ship alternate mirrors on request.